Ordering & Payments

How do I place an order?

You can place an order by adding the items to your cart and checking out at our website. 

Alternatively, you can DM us on our Instagram page telling us your wishlist!
If you are placing an order through DM, please provide us the following details:
- Product name, color, size, quantity
- Your Name
- Contact number & email
- Delivery Address

Available payment methods?

We currently accept :
- Online banking
- TouchNGo E-wallet
- PayPal (Credit/debit card accepted)
- Direct bank transfer

If you are paying by direct bank transfer, please upload the bank-in slip once payment have been made.
We will process your order once full payment have been made.

Bank Name : Public Bank
Account Name : Alero Enterprise
Account Number : 3221767025

I've missed the page after payment. How can I upload the bank-in slip?

Step 1 : Log into your account > go to My Account.
Step 2 : Click on your order number.
Step 3 : Scroll to the bottom on the right hand side > upload payment proof and provide Reference ID > Submit > Done.

I still cannot find where to upload the bank-in slip :(

Don't worry. Just email us at [email protected] stating your Name, Order Number and attach your bank-in slip in the email.