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Terms and Conditions

Al'ero Project reserves the right to amend or update these Terms and the Services it provides at any time with or without notice to Users, and may also add new features that will be subject to the Terms. Any User who continues to use the Website or Services after any changes have been made will be taken to have agreed to those changes.

What is considered a defect?

A defective merchandise is defined as an item that has manufacture defects at the point of receipt such as stains (before washing), holes, pills, missing buttons or spoilt zippers. There might be discrepancies of 1-3cm (measured when apparel is laid flat and untouched) between our merchandises and the measurements we have provided on our website. As such, these discrepancies are not regarded as a defect. Uneven stitching and untrimmed threads are also disregarded as defects as these are considered discrepancies within tolerance that do not affect the overall appearance and functionality of the products.  

If you have received a merchandise with defects, please refer to our return FAQ and email us at [email protected]

The following terms and conditions are applicable to all promotions, sales items, cash vouchers and promotional codes:

By using the promotion codes for an offer, you agree to accept and be bound by these terms and conditions. 

  • Promotions are only available for a limited time only, for as long as it is advertised on www.aleroproject.com or on @aleroproject on Instagram. Al'ero Project has the right to cancel or change any promotion at any time without notice and in its sole discretion.
  • All promotional codes, promotions, free gifts and purchase-with-purchase are not stackable unless stated otherwise. (Eg: During Merdeka sales 31% off on selected items, all other promo codes are temporarily disabled until the period of Merdeka Sales is over.)
  • Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts.
  • If the promotional code has a minimum purchase requirement, shipping and handling charges do not apply towards the minimum purchase amount.
  • All free gifts and purchase-with-purchase promotions are on while stocks last basis.
  • To redeem an offer during using a promo code, enter the promo code into the promo code box during the checkout process or purchase using auto-applied code.  
  • ALL sales and promotional items are not refundable and exchangeable. 
  • For further enquiries, click here to contact us.

Terms and Conditions for Yoga @ Tangsi Event

  1. You are deemed to have agreed to the following terms and conditions when you sign up for the event.
  2. All purchases of events (classes, workshops) are non-refundable.
  3. Participants are required to arrive 10 minutes before class to register.
  4. Al'ero Project is not responsible for the safekeeping of your personal belongings.
  5. You agree that you are in good physical health and physically able to perform all yoga classes.
  6. It is the responsibility of the student to notify teachers of any previous injury, illness, or conditions that may impact their practice.
  7. The class may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.
  8. You will follow all instructions given to you by the yoga teacher and you acknowledge that any failure to do so will be at your own risk and may cause injury.
  9. In attending any Al'ero Project's event, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Al'ero Project or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
  10. You agree that you have been fully vaccinated prior to attending this event.
  11. As a courtesy to our staff and students, we ask that you wear a mask at all common areas and remove your mask once you are on your mat in the studio space.  
  12. You hereby agree and allow photographs to be taken by Al'ero Project and its partners throughout the event for promotional purposes and will give consent for those photographs to be uploaded at any of Al'ero Project and its brand sponsors' social media accounts.
  13. The content of the goodie bag are materials sponsored by our chosen brand sponsors and are not to be repackaged and resold. 
  14. Al'ero Project, Rumah Tangsi and the Yoga Instructor reserves the right to refuse admission to the studio if any participants is found to be not complying to any terms and conditions.
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